Jewelry Order Specialist
Diamonds DirectNew York, New York, United States
Posted November 12, 2025
50000 - 60000 USD year
Full Time
About the Company
Founded in 1995 and headquartered in Charlotte, North Carolina, Diamonds Direct offers one of the largest selections of fine jewelry and diamonds in the United States. We source from the world’s most reputable diamond hubs and follow a hands-on approach to the diamond process, ensuring that every gem we offer in our U.S. showrooms meets our high standards of quality. For our guests, this commitment means an informed purchase, backed by direct sourcing and transparency in both sales and pricing. This mission shines beyond our showrooms through the Diamonds Direct Foundation. From evening galas to educational workshops, our partnerships with local nonprofits foster meaningful change across the 30+ communities we proudly call home. Diamonds Direct is dedicated to fostering a meaningful employment journey by building trusting, lifelong relationships rooted in pride, joy, and confidence. We empower our “Rhinos” to discover unique careers within a supportive family of like-minded professionals who share the qualities of humility, work ethic, passion, and ownership. This common vision fosters a vibrant and rewarding work environment that reflects our commitment to excellence and consistently delivers an industry-leading customer experience.
Job Description
We are seeking a Jewelry Concierge to join the fastest growing jewelry company in the country. This job will be located in New York City and the position will be based in a fast-paced environment with multiple requests coming in on a daily basis.
Requirements
- Must have 1+ yrs jewelry industry experience
- Must have 1+ yrs of experience with custom jobs
- Must have basic understanding of placing CAD requests with designers, vendors and knowledge of reading CAD to get cost for pieces
- Must be able to pass knowledge assessment during interview process
- Must be able to respond to customer inquiries outside of normal business hours, if necessary
- Excellent communication skills
- Knowledgeable in Excel
- Knowledgeable in Photoshop
- Ability to work well with a team of diverse personalities
- Knowledge of jewelry manufacturing a plus
- Must be able to travel to shows a minimum of three times per year
- Must Live in New York Tri-State area
Benefits
- Medical
- Dental
- Vision
- Basic Life Insurance
- Voluntary Life Insurance
- Long-Term Disability
- Short-Term Disability
- Flexible Spending Account (Medical & Dependent Care)
- Retirement Plan with Matching
- Vacation
- Sick Time
- Paid Holidays
- Attractive Employee Discount