Ingeniero Asociado de Mantenimiento y Soporte de software – Atizapán
Diebold NixdorfMexico City, Mexico City, Mexico
Posted December 20, 2025
Full Time
About the Company
Diebold Nixdorf is a global company operating in multiple locations and entities, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce.
Job Description
As Ingeniero Asociado de Mantenimiento y Soporte de software, you will provide technical support for software applications, helping clients resolve functional and system problems. You will analyze, diagnose, and propose solutions, ensuring incidents are resolved within deadlines (SLA) and clients are satisfied.
Requirements
- Atender solicitudes de soporte: detectar, investigar y resolver incidentes.
- Probar soluciones propuestas y documentar resultados.
- Registrar y clasificar problemas, contribuyendo al análisis de causa raíz.
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance