Technical Support Engineer

We're a leading global security authority looking for a detail-oriented Technical Support Engineer to join our team. The ideal candidate will have passion and commitment to provide customers with a world-class support experience.

Requirements

• 2 year degree in IT, related technical degree, or equivalent work experience
• 2+ years of experience in a technical support role within the tech industry
• Strong problem-solving skills
• Knowledge of PKI certificates
• Working knowledge of Rest API’s
• Comfortable working on a computer daily and conversing over the phone and through email.
• Strong oral, written and interpersonal communication skills
• Detailed-oriented with excellent organization skills
• Self-motivated, manage your time well, and get things done.
• Team-oriented and ability to work with people from diverse backgrounds

Benefits

• Provident Fund
• Medical Aid + Gap Cover
• Employee Assistance Program
• Gym Reimbursement
• Life Insurance
• Disability Insurance