Automation & Systems Development Specialist
DigitainYerevan, Armenia
Posted November 26, 2025
Full Time
About the Company
Digitain specializes in ServiceNow consulting and development, helping organizations of all sizes implement and optimize the platform. They guide clients from foundational ITSM processes through advanced integrations and custom end‑user portals, covering design, build, and transformation phases. By combining deep platform expertise with a flexible, project‑scalable approach, Digitain enables rapid deployment and lasting operational improvements. Their focus on end‑to‑end delivery and commitment to aligning technology with business goals sets them apart in the ServiceNow ecosystem.
Job Description
We are looking for a technically skilled and solution-oriented specialist to design, develop, and maintain automation tools and internal systems that support operational excellence across the Customer Care and Service Management directorate.
Requirements
- Bachelor's degree in computer science or related field
- 1+ years of experience in information technology, statistics, or related disciplines
- Proficiency in Armenian and English
- Experience with JavaScript, PHP, Python, and.NET
- Experience with relational databases (e.g., MySQL, PostgreSQL, SQL Server), including query writing and schema understanding
- Hands-on experience with AI Bots and AI Agents
- Excellent written and verbal communication skills
- Strong analytical and problem-solving abilities
- Flexibility, adaptability, and sound decision-making skills
- Strong sense of responsibility and ownership
- Ability to work under pressure and meet tight deadlines
- Capacity to prioritize and manage multiple tasks effectively