Contact Center Specialist
DigitainYerevan, Armenia
Posted January 30, 2022
Full Time
About the Company
Digitain specializes in ServiceNow consulting and development, helping organizations of all sizes implement and optimize the platform. They guide clients from foundational ITSM processes through advanced integrations and custom end‑user portals, covering design, build, and transformation phases. By combining deep platform expertise with a flexible, project‑scalable approach, Digitain enables rapid deployment and lasting operational improvements. Their focus on end‑to‑end delivery and commitment to aligning technology with business goals sets them apart in the ServiceNow ecosystem.
Job Description
We are looking for a Contact Center Specialist to join our customer support team. The ideal candidate will be a natural communicator with good language skills and ability to work under pressure.
Requirements
- Natural communicator
- Confident and can-do
- Proficient in Armenian, Russian and English languages
- Good knowledge of MS Office (Word, Excel)
- Able to work under pressure
- Willingness to work on 24/7 shifts