MANAGER, APPLICATIONS SUPPORT - FAULT MANAGEMENT

MANAGER, APPLICATIONS SUPPORT - FAULT MANAGEMENT. Visa Candidates Welcome. Have the ability to apply solid trouble-shooting concepts to discover and/or fix any issue that may impact or impede the ability to deliver system stability in a timely manner.

Requirements

• 5-7 years experience required in IT or related field.
• 2-5 years of management/lead experience required in IT or related field.
• Bachelor’s Degree required.
• Strong leadership skills, with an ability to lead and motivate a staff in a growing, flexible environment, utilizing diversity in approach and methodologies.
• Project management experience.
• No less than three years’ experience with relationship building.
• 3+ years’ experience in middleware technologies such as Tibco/ Oracle Fusion.
• 3+ years’ experience in Oracle Weblogic.
• Coaching, mentoring, goal building and goal setting experience.
• 5+ years Telecommunication experience, preferably wireless.
• 5+ years of experience with operational principles and operational processes required.
• 5+ years managing software code fixes required.
• Experience managing and working with vendors, customers, and internal resources.
• 5+ years’ experience managing IT support required.
• Strong communication skills, both written and verbal.
• 5+ years’ experience coordinating development efforts with various stakeholders, including business analysts, project managers, development, customers, and vendors.
• 3+ years Business/functional Analysis.
• 3+ years testing.
• Experience working directly with business partners on operational issues and communicating effectively to senior management as well as a large number of geographically dispersed customers.