Front Desk Receptionist
DNA Comprehensive Therapy ServicesFlorida, United States
Posted July 1, 2025
Full Time
About the Company
DNA Comprehensive Therapy Services, operating under Elite DNA Behavioral Health, is a leading provider of behavioral and mental health care in Florida. The organization delivers comprehensive therapy, telepsychiatry, and care coordination services for children, adolescents, and adults, supporting patients through a collaborative, physician‑run model.
Job Description
Elite DNA Therapy is seeking a Front Desk Receptionist to supervise the receptionist's staff, greet patients and visitors, and provide clerical services. The role involves scheduling appointments, handling calls, processing insurance, and ensuring smooth patient flow. The company prioritizes patient comfort and respect.
Requirements
- Welcome patients and explain services.
- Schedule appointments and manage wait times.
- Answer and route calls to appropriate staff.
- Register patients and collect documentation.
- Manage patient balances and insurance.
- Communicate patient concerns to the manager.
- Follow up on no-shows.