macOS Customer Support Engineer - SBG
Document Storage SystemsVirginia, United States
Posted January 15, 2026
Full Time
About the Company
Document Storage Systems Inc. is a Florida-based provider of secure, scalable document storage solutions for hospitals and healthcare organizations. The company offers hardware and software solutions that enable efficient storage, retrieval, and archiving of medical records while ensuring compliance with regulatory standards such as HIPAA. By integrating seamlessly with existing electronic health record (EHR) systems, they help healthcare providers reduce costs, improve data accessibility, and strengthen data security. Their commitment to reliability, customer support, and industry expertise sets them apart in the competitive healthcare IT market.
Job Description
SBG Technology Solutions, Inc. is hiring a macOS Customer Support Engineer to support the Cybersecurity and Infrastructure Security Agency (CISA) Enterprise Engineering and Operations Support Services (CEEOSS) contract. The ideal candidate has strong macOS support skills, the ability to resolve technical issues efficiently, and the interpersonal skills to build trust with end users.
Requirements
- 3+ years of experience supporting macOS systems in enterprise environments.
- Familiarity with JAMF preferred; other MDM platforms (AirWatch, Intune) acceptable.
- Database management expertise preferred.
- Shell/Bash/Python scripting skills preferred.
- Federal IT support experience preferred but not required.
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
