Lead AI Agentic Engineer will define and drive the technical vision for the next generation of autonomous IT operations. Architect, design, and lead the development of a scalable agentic AI platform using frameworks like Crew AI or Vertex AI to autonomously and proactively remediate end user issues.
Requirements
- Minimum of 12 years of related experience with a Bachelor's degree; or 8 years of related experience with a Master's degree; or a PhD with 5 years experience; or equivalent experience in AI/ML engineering, IT automation, or agent development
- Experience as a Technical Lead managing large projects involving other AI Engineers and cross-functional partners
- Proven expertise in agentic AI frameworks, workflow automation, and intelligent IT service management
- Hands-on experience with LLMs, RAG pipelines, and enterprise AI integration
- Experience in one or more scripting/programming languages (e.g., Python, Java) and building production-ready AI solutions
- Eperience embedding security and compliance controls into AI/automation workflows
- Experience with IT operations, incident management, and ticketing systems
- Experience with Agile, DevOps, CI/CD, containerization, and orchestration technologies (e.g., Docker, Kubernetes)
- Strong leadership, collaboration, and influence skills, capable of guiding cross-functional teams and driving enterprise-wide AI adoption
- Certifications in AI, cloud computing, or ITSM platforms
Benefits
- Paid Time Off
- Paid Parental Leave
- Full Health Benefits Plans
- Retirement Plans
- Learning and Development
- Compassionate Care Leave