Lead AI Agentic Engineer
DocuSignSan Francisco, California, United States • Seattle, Washington, United States
Posted October 30, 2025
157500 - 254350 USD year
Full Time
About the Company
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work.
Job Description
Lead AI Agentic Engineer will define and drive the technical vision for the next generation of autonomous IT operations. Architect, design, and lead the development of a scalable agentic AI platform using frameworks like Crew AI or Vertex AI to autonomously and proactively remediate end user issues.
Requirements
- Minimum of 12 years of related experience with a Bachelor's degree; or 8 years of related experience with a Master's degree; or a PhD with 5 years experience; or equivalent experience in AI/ML engineering, IT automation, or agent development
- Experience as a Technical Lead managing large projects involving other AI Engineers and cross-functional partners
- Proven expertise in agentic AI frameworks, workflow automation, and intelligent IT service management
- Hands-on experience with LLMs, RAG pipelines, and enterprise AI integration
- Experience in one or more scripting/programming languages (e.g., Python, Java) and building production-ready AI solutions
- Eperience embedding security and compliance controls into AI/automation workflows
- Experience with IT operations, incident management, and ticketing systems
- Experience with Agile, DevOps, CI/CD, containerization, and orchestration technologies (e.g., Docker, Kubernetes)
- Strong leadership, collaboration, and influence skills, capable of guiding cross-functional teams and driving enterprise-wide AI adoption
- Certifications in AI, cloud computing, or ITSM platforms
Benefits
- Paid Time Off
- Paid Parental Leave
- Full Health Benefits Plans
- Retirement Plans
- Learning and Development
- Compassionate Care Leave