Bellman

Provide exceptional customer service to guests at the Hotel Services Desk, handle requests and complaints, and work with various departments to accommodate guest needs.

Requirements

• 18 years of age or older upon employment
• High school diploma or its equivalent
• Six months of customer service experience
• Hotel front desk/guest services experience preferred
• Knowledge of the casino industry preferred
• Good knowledge of the surrounding community
• Proficient computer skills
• Excellent communication skills
• Ability to write routine correspondence and speak effectively
• Ability to define problems and draw valid conclusions
• Ability to deal effectively with customers and employees
• Ability to resolve problems/conflicts in a diplomatic manner
• Ability to maintain a valid gaming license
• Ability to read, write, speak, and understand English

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Paid time off
• 401(k) matching
• Gaming license
• Native American Preference policy