Consultant: Product Support Specialist (LATAM – Brazil)

DroneDeploy is seeking a Product Support Consultant based in Brazil to provide localized, real-time support to customers across Brazil and the broader LATAM region.

Requirements

• Fluency in Portuguese and English (written and spoken); Spanish is a strong plus
• University degree or equivalent experience in GIS, Geomatics, or a related field
• Strong troubleshooting and analytical problem-solving skills
• Ability to explain complex technical concepts clearly to non-technical users
• High degree of customer empathy and professionalism, including experience supporting enterprise users
• Strong time management skills and ability to work independently in a remote, contract-based role

Benefits

• Flexible schedules
• Family-friendly benefits
• Strong track record of internal promotions