Senior Order Desk Manager

The Senior Order Desk Manager is responsible for orchestrating and coordinating order management processes in collaboration with the DBS order desk team across the EMEA region. The role involves managing cluster Order Desk Manager on a daily basis, collaborating with DBS Order Desk Manager and teams, and overseeing adherence to EMEA-wide service standards.

Requirements

• Demonstrated experience in coordinating across markets or functions, ideally in a shared services or regional supply chain environment.
• Strong communication skills, with the ability to engage and influence stakeholders across multiple markets.
• Familiarity with order management systems (SAP preferred) and best practices in shared service models.
• Problem-solving mindset with a focus on process optimisation and regional collaboration.
• Experience in managing third-party logistics provider relationships and driving continuous improvement initiatives.

Benefits

• Comprehensive package of Financial, Lifestyle, and Health Benefits
• Support tailored to every stage of life and the moments that matter most