Customer Support Analyst
E-volve Technology Systems, Inc.Reston, Virginia, United States
Posted January 22, 2025
85000 - 114000 USD year
Full Time
About the Company
E-volve Technology Systems provides IT consulting and ERP implementation services for strategic planning and organizational change management.
Job Description
We are hiring a Customer Support Analyst to work in support of a federal help desk operations environment. The role requires providing end-user support, troubleshooting, and expert advice in a cross-functional setting.
Requirements
- U.S. citizenship
- Current TS/SCI security clearance
- Current CI Polygraph or eligibility to obtain CI Polygraph
- Proficiency in providing Tier 2-3 Service Desk support
- Ability to thrive in a fast-paced environment
- Exceptional customer service skills with the ability to multitask
- Excellent communication abilities
Benefits
- Competitive compensation and benefits