Field Service Technician

EAM-Mosca Corp. is seeking a Field Service Technician for the Kansas City, KS region. The Field Service Technician will provide on-site and remote support for advanced strapping systems and perform preventative maintenance, predictive maintenance, and emergency repairs.

Requirements

• Install, Commission, equipment in a manner that ensures reliability and high customer satisfaction.
• Perform preventative maintenance, Predictive Maintenance, Emergency repair on all EAM equipment.
• Troubleshoot mechanical and electrical systems utilizing systematic thinking while employing test equipment and hand tools to discover faults and develop plans to report, plan and execute the planned solution.
• Generate service reports that explain the work provided, parts provided and clear understanding of the issue, the solution, and any follow up needed.
• Communicate daily with the area service managers and develop schedules and travel itineraries that meet the needs of our customers and provide ample time to preform the work requested.
• Work with a sense of urgency but remain calm under pressure to ensure the highest level of customer service.

Benefits

• Medical, Dental and Vision benefits
• 401(k) retirement savings program
• Paid vacation and holidays
• Life Insurance
• Employee assistance programs