Senior Manager Customer Success

EarnIn is looking for a Senior Manager, Customer Success to drive adoption, engagement, and growth across existing B2B partners. The role involves managing partner relationships, driving growth and adoption, and building scalable customer success models.

Requirements

• 5+ years of strong customer success or partner management experience
• Demonstrated success managing enterprise or mid-market relationships
• Excellent communication, relationship-building, and storytelling skills
• Strong analytical and problem-solving skills
• Experience wearing multiple hats, including success, light marketing, and growth enablement

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Tuition Reimbursement