Inside Sales Representative

Inside Sales Representative responsible for day-to-day management and growth of their assigned customer base and territory. Develops phone-based account and territory management plans, generates and supports incoming sales leads, and establishes ongoing rapport with existing and potential customers.

Requirements

• Develop and utilize territory management plan
• Identify and cold-call prospects
• Support account managers in generating new business by creating and delivering qualified opportunities
• Make outbound follow-up calls to existing customers via telephone and email cross-sell and up-sell
• Support, manage, and qualify incoming leads from all sources
• Service existing accounts consisting of order follow-ups; complaint handling; resolving credit concerns; sample follow-ups; and other account related issues
• Provide Voice of Customer feedback including product quality, performance and service issues and concerns
• Effectively leverage CRM for documentation, collaboration, and analysis
• Communicate the entire offering and value, including product/service features and benefits, prices, and credit terms
• Provide ongoing sales demand forecasts
• Negotiate business to close including pricing, sales terms and other conditions

Benefits

• Equal opportunity employer
• Committed to creating a highly engaged workforce