Eaton’s ES AMER ARS division is seeking a Senior Product Line Systems and Support - Custom Order Engineer to drive improvements for the COE/Customer Order Design teams in automation tools and provide continued learning for COE/COD on software tools and best practices.
Requirements
- Drive improvements for COE/Customer Order Design teams in automation tools
- Provide continued learning for COE/COD on software tools and best practices
- Support systems training for new hires
- Ticket escalation support for COE/COD issues/requests
- Deploying and supporting Front End Engineering systems for the assigned product line
- Support the development of product line specific training documentation on their use of the engineering software tools and processes
- Provide onsite support as the first point of escalation for systems related issues
- Support the prioritization of MI and DA system issues tickets through individual contribution and coordination of other Eaton resources
- Maintain familiarity with COE and COD processes for the assigned product line
- Gather requests for system enhancements and communicate those to the appropriate development manager
- Support continuous testing for systems enhancements and bug fixes as they are deployed
- Be available for after-hours and weekend support
- Participate in product line meetings on Front End Systems projects and continuous improvement activities
Benefits
