Client Experience Specialist

eCapital is seeking a Client Experience Specialist to join our team in Lenexa, KS. As a Client Experience Specialist, you will greet clients warmly over the phone, provide expert guidance, and build lasting relationships.

Requirements

• Customer service pro with strong communication skills
• Problem-solver who thrives in a fast-paced environment
• Detail-oriented with the ability to multi-task
• Comfortable using Microsoft Office and CRM Tools (Salesforce experience is a plus!)
• Call center experience is a bonus but not required
• Bilingual candidates in Spanish & English (written and verbal) preferred

Benefits

• Performance Incentives
• PTO
• Health, Dental, and Life Benefits
• 401K Matching