Senior Process Manager
eClerxMumbai, Maharashtra, India
Posted October 16, 2025
Full Time
About the Company
eClerx is a productized services company offering a wide range of solutions including financial services, digital analytics, CRM, and knowledge process outsourcing. With a focus on combining people, technology, and domain expertise, eClerx aims to set industry benchmarks for client service and innovation in technology, data analytics, and process management.
Job Description
The Senior Process Manager role focuses on leading and supporting Employee Resource Groups (ERGs) across the organization to foster inclusion, collaboration, and engagement. This role involves strategic planning, program execution, community building, and impact measurement, acting as a program manager and advocate for diverse employee interests.
Requirements
- 8+ years of experience in employee resource management ERG.
- Strong organizational, communication, and stakeholder management skills.
- Passion for building inclusive cultures and vibrant communities.
- Comfortable working across multiple teams and geographies.
- Familiarity with wellness, cultural events, or DEI-focused programming (a plus).
Benefits
- Competitive salary
- Opportunity to work in a dynamic environment
- Impactful work in building inclusive communities