Help Desk Technician
Edgewater Federal SolutionsWashington, District of Columbia, United States
Posted February 5, 2024
55000 - 60000 USD
Full Time
About the Company
Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD.
Job Description
We are seeking a dedicated Help Desk Support Technician to join our team. The ideal candidate will have knowledge in supporting various operating systems for computers and software, possess strong written and verbal communication skills, and be able to work a full-time schedule on-site in Washington, DC.
Requirements
- US Citizen and active Secret clearance.
- A bachelor’s degree or relevant experience in Information Technology.
- Experience with providing technical support, troubleshooting and resolving issues with software applications and computer hardware for users.
- Strong troubleshooting and problem-solving skills.
- Excellent written and verbal communication skills.
- Ability to work a regular schedule at the Washington DC locations.
- A team player with a customer-oriented approach.
Benefits
- Competitive salary: $55,000 - $60,000
- Paid Time Off & Holiday Pay
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Disability, Life Insurance, and AD&D
- Flexible Spending Accounts
- Pre-Tax 401K and/or After-Tax Roth IRA (with employer matching contribution)
- Tuition and Technical Training Reimbursement
- Exercise Reimbursement
- Employee Assistance Program