Enterprise Customer Success Manager - NV

Edmentum is seeking an Enterprise Customer Success Manager to maximize client renewal and growth rates by cultivating implementations and driving product adoption. This role involves strategic planning, client relationship management, product knowledge, and sales support, with a focus on satisfaction and program performance. The company is a remote-first, innovative, and customer-focused organization dedicated to student success.

Requirements

• Master’s degree in Education strongly preferred
• 7+ years of combined experience leading education technology implementation
• 3+ years of experience supporting SaaS k-12 program implementation
• Strong leadership skills in a K-12 school district
• Advanced risk management and contingency planning experience
• Strong analytic and problem-solving skills
• Excellent communication, listening, and questioning skills
• Understanding of curriculum and instruction
• Strong understanding of project and program management
• Ability to work in fast-paced environments

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Time Away Program
• Paid holidays
• Wellness Day
• Financial planning support