Performance Data Specialist

Support program operations through real-time, accurate data capture and generate reports per scheduled deadlines. Utilize recruitment and outreach strategies, conduct orientations, and assist with eligibility determination.

Requirements

• Utilize recruitment and outreach strategies
• Conduct internal and partner orientations
• Assist with timely, accurate and complete eligibility determination
• Work with staff to ensure customer flow, service delivery and data management
• Identify and evaluate methods for improving program processes and services
• Ensure data entered on the required system(s) is current, accurate and timely
• Conduct weekly, monthly, quarterly and annual monitoring
• Provide cross program performance training and support
• Audit participant files for accuracy & compliance
• Ensure full adherence to required data deadlines
• Participate in monthly caseload reconciliations
• Provide regular and ad-hoc reports
• Timely, accurate, and concurrent data entry
• Ability to retrieve and present data
• Generate queries and work with various team to strategize retrieval of needed outcomes
• Identify and relay quality assurance service gaps
• Implement and adhere to the quality assurance system
• Provide research and support for critical team decisions
• Manage monthly and annual ISO audits and compliance