Intuit Tax Specialist

Make Money. Build Skills. Help People Stress Less About Taxes. We are hiring college students to work as Seasonal Tax Specialists for Intuit (TurboTax) this tax season. You'll work helping customers one-on-one over video, answering questions, and guiding them through their tax returns.

Requirements

• Connect with TurboTax customers virtually using Smartlook video chat software.
• Provide tax advice and full-service tax return prep.
• Answer product and software questions.
• Assist with tax calculations and break things down in simple, easy-to-understand language.
• Create positive customer experiences by being empathetic, patient, and confident.
• Use trusted resources to make sure customers get accurate, clear answers.
• Follow company policies to troubleshoot and resolve customer concerns.
• Document your customer interactions.

Benefits

• Competitive hourly pay
• Opportunity to earn up to $3,300 tuition assistance when you work a minimum of 20 hours a week for the season.
• Paid training
• Mentorship and coaching to help you grow.
• Real-world, résumé-worthy experience in a nationally recognized brand.