Tailored Branch Support Service Specialist II (MST/PST)

The Tailored Branch Support Service Specialist II partners with multiple Financial Advisors and Client Support Teams to support the branch business plan objectives, increasing overall branch capacity.

Requirements

• Minimum of 3 years of administrative support or customer service experience
• Bachelor's degree preferred or equivalent experience
• Superior client service skills, working independently and in a team environment
• Strong problem solving and analytical skills
• Ability to navigate conflict resolution and change management
• Excellent verbal and written communication skills
• Organizational and time management skills with ability to multi-task
• Strong computer and technical skills including effective use of Microsoft Office applications, and familiarity with Salesforce Desktop preferred.

Benefits

• Medical and prescription drug
• Dental
• Vision
• Voluntary benefits (such as accident, hospital indemnity, and critical illness)
• Short- and long-term disability
• Basic life
• Basic AD&D coverage
• 401k retirement plan
• Tax-advantaged accounts: health savings account, and flexible spending account
• Ten paid holidays
• 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism
• Bonuses and profit sharing
• Employee Assistance Program