Customer Service Specialist - IAM

Competitive Salary: $65,000 - $70,000 + Super + Bonus. As a Customer Service Specialist (Internal Account Manager), you will support and manage the day-to-day movement of freight within your portfolio, provide valuable insights to Major Account Managers, and resolve enquiries to deliver a no better logistics experience.

Requirements

• Tertiary qualification or 2+ years experience in Customer Service
• Strong written and verbal communication, and problem-solving skills
• Sound computer knowledge including experience with Microsoft Office Suite
• Resilience, passion and ability to work at pace and under pressure
• A high level of motivation and energy with a strong focus on achieving outstanding customer experience results

Benefits

• Strong focus on regular and ongoing professional development training, enhancing skills and career progression
• A dynamic and empowering culture, where we challenge each other to do it better
• An opportunity to be part of an industry leader
• Modern office space and technology, located within Moorabbin’s ever evolving Morris Moor complex
• Free parking and onsite café
• Company functions and team building activities
• Partner with 2 charities, volunteering time to make a difference and contribute to the positive impact they are having both locally and internationally