Customer Success - United States - Enterprise

ElevenLabs is a research and product company defining the frontier of Audio AI. We're looking for a self-starting, highly energetic Customer Success professional to manage an enterprise book of business and partner on the development of our Customer Success playbook.

Requirements

• 3-7 years of previous experience in Customer Success in a SaaS, fast-paced organization.
• Strong communication and interpersonal skills, with the ability to build and maintain relationships with customers at all levels of an organization.
• Excellent problem-solving, technical, and analytical skills to address customer needs and concerns.

Benefits

• Flexible time off
• Coworking: a monthly coworking stipend
• Learning & development: annual discretionary stipend towards professional development
• Social travel: annual discretionary stipend to meet up with colleagues each year
• Annual company offsite