Cisco Service Technician II
CCS INCNew York, New York, United States
Posted January 31, 2026
Full Time
About the Company
Elite ProTek is a privately owned professional services firm with nearly 15 years of experience delivering technology and talent solutions to Fortune 100 clients across diverse industries. They specialize in enterprise solutions, contact center design and operations, GIS, digital experience, cloud services, risk and security, data analytics, and enterprise management. The firm also provides engineering and tech talent acquisition, staff augmentation, and specialized recruiting in bio‑tech, mechanical, electrical, electronics, and renewable energy sectors. Elite ProTek distinguishes itself by combining deep technical expertise with a robust talent pipeline, enabling rapid deployment of skilled professionals on assignment to meet complex client needs. Their client‑centric approach and proven track record in high‑impact implementations make them a trusted partner for organizations seeking innovative, scalable solutions.
Job Description
This is a full-time, hybrid position with flexibility in both remote work and on-site location. Elite ProTek is seeking a Cisco Service Technician II to provide support and maintenance for complex telecommunications equipment and circuits. The role involves troubleshooting, network design, installation, and maintenance.
Requirements
- Associate Degree in Science or Professional experience
- 2 years + hands on experience with Cisco related communications products
- Exceptional communication and interpersonal skills
- Strong Cisco CUCM/Unity Connection administration
- Cisco CUCM 12.x+ experience
- Cisco Unity connection 12.x+ experience
- Experience programming associated with moves, adds, and changes
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
