We are searching for an experienced Solutions Engineer who is passionate about helping credit unions and community banks create a best-in-class experience for their members through our industry leading AI communications platform.
Requirements
- Minimum seven years of experience as a Solutions Engineer
- Experience with Credit Unions or in financial industry is a plus
- Technical acumen to deep dive and demo complex B2B SaaS platform
- Bachelor's degree in Computer Science, Engineering or related field
- Proven experience as a Customer-Facing Solution Engineer or similar role
- In-depth knowledge of credit union software market and banking systems
- In-depth knowledge of top CCaaS and UCaaS vendor technologies serving the community financial services (community banks and credit unions) market
- In-depth knowledge of contact center solution offerings and their related systems
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work effectively in a team environment, and build strong relationships with customers and stakeholders
- Knowledge of project management methodologies
- Willingness to travel as required
Benefits
- Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance