Join EMC as an Underwriting Assistant Manager-CL and contribute to making an impact. As part of our team, you'll have the opportunity to grow, contribute, and gain experience that matters.
Requirements
- Supervises assigned underwriting team
- Enforces guidelines and procedures established by Corporate Office Underwriting
- Models smart and effective underwriting practices for individual accounts, all lines of business, and different classes
- Implements strategies to address challenges to profit and drive that message throughout the underwriting unit
- Answers questions, shares recommendations for complex situations, such as difficult accounts, communication strategies or problematic agency relationships
- Coordinates with underwriters, marketing and branch management in the agency planning and review processes
- Monitors progress of underwriters' assigned agents and guides underwriters and agents in achieving annual goals
- Seeks feedback from agents and takes action to improve their experience and grow profitable books of business
- Manages existing and develops and fosters new agency relationships to grow profitable relationships and rehabilitate unprofitable and low growth relationships
- Meets with and educates agents to develop their understanding of EMC products, underwriting appetite, systems and services to help generate a flow of quality new business opportunities
- Communicates with agents proactively and anticipates agents and insureds' needs
- Collaborates with marketing representatives to ensure agents receive superior customer experiences and underwriting responsiveness and select EMC as their insurer of choice
- Oversees and monitors the workload and performance of assigned underwriting team
- Develops team expertise and assists Underwriting Manager with succession planning, including identifying talent and implementing development plans for critical positions
- Collaborates with team members to establish performance goals and monitors status
- Conducts reviews and provides coaching
- Interviews, hires, and recommends salary adjustments for team members
- Resolves disciplinary issues
- Identifies training needs and works with the Underwriting Manager and Administrative Services Manager (ASM) to provide training for team and encourages continuing education and ongoing quality improvement
- Supports diversity and inclusion initiatives
- Fosters an innovative culture, including supporting new ideas and providing guidance on potential changes
- Monitors business decisions made by team to ensure that underwriters operate within set guidelines, authority limits, rate goals, and branch service directives while matching price to quality across the book of business
- Collaborates with manager to review updates received from Corporate Office Underwriting and communicates changes to team members
- Performs audits on new business and renewals for compliance and quality of the underwriting being done in the unit
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance
- Flexible Spending Account (FSA)
- Commuter Benefits
- Employee Stock Purchase Plan (ESPP)
- Employee Assistance Program (EAP)
- Tuition Reimbursement
- Relocation Assistance
