Implementation Manager

As an Implementation Manager, you will manage the end-to-end implementation process for new enterprise clients joining eMed's GLP-1 Population Health Program. This highly cross-functional role requires strong project management, client communication, and operational execution skills to ensure new clients are set up for long-term success with eMed.

Requirements

• Proven track record of managing complex, enterprise-level client implementations with multiple stakeholders.
• Strong understanding of employer benefits ecosystems, health plans, and vendor coordination preferred.
• Exceptional project management skills with the ability to manage multiple implementations concurrently.
• Excellent verbal and written communication skills with a client-first mindset.
• Highly organized, detail-oriented, and proactive problem solver.
• Comfortable working in a fast-paced, rapidly evolving environment.
• Experience with project management tools (Asana, Monday.com, or similar).
• Bachelor's degree in Business, Marketing, Communications, or related field (or equivalent experience).
• 3+ years of experience in client implementation, project management, or account management roles, preferably in digital health, healthcare services, benefits, or population health.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k with Company Match)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off
• Short Term & Long Term Disability
• Training & Development
• Free Food & Snacks
• Wellness Resources