Billing Analyst
Employment HeroCanada
Posted November 4, 2025
Full Time
About the Company
Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll, and benefits into an all-in-one solution.
Job Description
Employment Hero is looking for a sharp and detail-oriented Billing Analyst to join their Finance team. The role involves managing end-to-end billing processes, supporting projects, and improving billing systems and customer experience.
Requirements
- Be the go-to for billing queries from both internal teams and customers
- Own the end-to-end customer billing process
- Run monthly billing cycles and ensure accuracy
- Maintain and update our billing system — including accounts, products, subscriptions and workflows
- Prepare monthly billing reports and provide insights where needed
- Handle ad hoc billing and make adjustments to accounts as required
- Collaborate with the broader Finance team on cross-functional projects
- Support ad hoc reporting and contribute to continuous improvement initiatives
Benefits
- Flexible remote work arrangement
- Cutting-edge tools to amplify work, knowledge, and outputs
- Ambitious and outcome-driven colleagues
- ESOP (employee share options) in a fast-growing tech company
- Generous parental leave policy
- Subsidized egg freezing
- WFH office expense budget
- Outstanding learning & development opportunities
