Customer Support (37524)
Emser TileAustin, Texas, United States
Posted March 10, 2026
Full Time
About the Company
Emser Tile, founded in 1968 and headquartered in Los Angeles, is a premier designer and marketer of high-quality tile and natural stone for both residential and commercial projects. The company offers an extensive product range—including porcelain, ceramic, metal, glass, quarry, decorative accents, mosaics, cut-to-size stone, and custom-manufactured items—backed by two state-of-the-art distribution centers and over 2 million square feet of warehousing. With 75 local sales and service locations nationwide and plans for further expansion, Emser combines national reach with personalized, on-site support to stay ahead of evolving design trends and technologies. Its commitment to unparalleled service, dynamic product selection, and custom solutions sets it apart as a comprehensive source for interior and exterior tile and stone solutions.
Job Description
Customer Support role assisting in day-to-day functioning of branch, greeting customers, building relationships, and resolving customer complaints.
Requirements
- Minimum 2 years of experience providing operations, sales and customer service support in a sales, retail or distribution environment.
- Detail oriented and self-starter.
- Excellent interpersonal communication skills.
- High school diploma, general education degree or equivalent.
- Ability to flex into the Warehouse as needed by Operations Team.
- Knowledge of relevant computer applications, i.e., Outlook, Excel, etc.
- Forklift experience a plus.
- Building and product knowledge a plus.