Operations Manager S (37535)
Emser TileHouston, Texas, United States
Posted March 10, 2026
Full Time
About the Company
Emser Tile, founded in 1968 and headquartered in Los Angeles, is a premier designer and marketer of high-quality tile and natural stone for both residential and commercial projects. The company offers an extensive product range—including porcelain, ceramic, metal, glass, quarry, decorative accents, mosaics, cut-to-size stone, and custom-manufactured items—backed by two state-of-the-art distribution centers and over 2 million square feet of warehousing. With 75 local sales and service locations nationwide and plans for further expansion, Emser combines national reach with personalized, on-site support to stay ahead of evolving design trends and technologies. Its commitment to unparalleled service, dynamic product selection, and custom solutions sets it apart as a comprehensive source for interior and exterior tile and stone solutions.
Job Description
The Operations Manager will supervise daily branch operations, plan and direct branch personnel, and ensure customer satisfaction, revenue growth, and productivity.
Requirements
- Minimum of 5 years of Operational Experience
- Minimum of 3 years managerial experience
- Experience in development of operational procedures and programs
- Detail orientation; ability to review and assess details quickly
- Excellent interpersonal communication skills both in-person and on the phone
- Numbers Oriented; Profit and Loss Statement management experience required
- Solution Oriented; able to determine solution for multiple levels of the business
- Ability to effectively manage one's own time and the time of others
- Ability to demonstrate teamwork, leadership and flexibility
- Strong written and verbal communication skills