Customer Service Specialist
EnercareEdmonton, Alberta, Canada
Posted December 31, 2025
Full Time
About the Company
Enercare Inc. is Canada’s largest home‑ and commercial‑services provider, delivering energy‑efficient solutions across heating, cooling, plumbing, electrical, water heating, and purification. Through its brands—Enercare, Service Experts, HydroSolution, Pioneer Plumbing & Heating, and Syles Mechanical Services—the company serves customers in eight provinces, uniting a commitment to superior customer service and sustainable practices. Enercare’s value proposition lies in integrated energy‑management offerings, from HVAC sales and service to metering and conservation, that help clients reduce costs and environmental impact. The organization prioritizes employee well‑being and community engagement, fostering a culture of safety, innovation, and continuous improvement. As a wholly owned subsidiary of Brookfield Infrastructure Partners, Enercare combines local expertise with global capital to drive resilient, long‑term growth.
Job Description
Enercare Inc. is a Canadian-owned company that values a diverse, collaborative culture and takes pride in its commitment to health and safety. We are looking for a Customer Service Specialist to handle customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism.
Requirements
- High school diploma or equivalent
- Post-secondary education in business or related field preferred
- Previous customer service experience required
- Excellent interpersonal skills
- Exceptional verbal and written communication
- Strong computer software skills
- Ability to work occasional overtime and weekend hours as required
Benefits
- Equal opportunity employer
- Committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law