Director, Customer Technical Insights

Director, Customer Technical Insights opportunity at AFB International, a global science and technology leader in pet food palatability. The role involves developing and implementing customer technical insights strategy, building deep customer partnerships, and leading a team.

Requirements

• Develop and implement Customer Technical Insights strategy
• Leverage advanced AI and data analytics tools to gather and analyze customer data
• Build and maintain deep customer partnerships
• Lead the development and execution of a comprehensive customer success program
• Create and implement a talent development program
• Represent the company with executive presence and credibility
• Collaborate with global teams to customize strategies
• Directly supervise up to 4 employees

Benefits

• Equal Opportunity Employer (EOE)