Customer Support Representative (Remote)

eCom Babes empowers women to start and grow their own online businesses. They are seeking a dedicated Customer Support Representative to provide exceptional customer service via email, chat, and social media, addressing inquiries, technical issues, and gathering feedback. The role involves collaboration with internal teams to enhance customer satisfaction.

Requirements

• Proven experience in a customer support role, preferably within the online education or eCommerce industries
• Familiarity with customer service software and tools
• Strong written and verbal communication skills
• Empathetic and patient attitude towards customers
• Ability to work independently and manage your time effectively
• Excellent problem-solving skills and attention to detail
• Fluent in English
• Reliable internet connection and access to a computer for remote work