Supervisor, Customer Services
Envoy AirKentucky, United States
Posted October 22, 2025
Full Time
About the Company
Envoy Air Inc., a wholly-owned subsidiary of American Airlines Group, operates over 875 daily flights to 160 destinations using more than 160 aircraft. The company employs 20,000 people who provide regional flight services under the American Eagle brand and ground-handling services for American Airlines flights. Envoy Air is known for its extensive network and commitment to customer service.
Job Description
Envoy Air is seeking a Supervisor, Customer Services for their Cincinnati/Northern Kentucky Int'l Airport operations. The role involves coordinating station operations, ensuring passenger safety, and maintaining a positive passenger experience. They offer competitive compensation, comprehensive benefits, and opportunities for career development.
Requirements
- Minimum Age: 18
- High school diploma or GED equivalent
- Valid driver’s license with unrestricted (or a valid license with restriction)
- Ability to work rotating shifts, including nights, holidays, weekends, days off, and regular attendance.
- Physical stamina for lifting, bending, and carrying baggage.
- Ability to read, write, and speak English.
Benefits
- Amazing employee flight privileges within the American Airlines global network
- Training and development programs
- Comprehensive health and life benefits
- Consistent access to facilities and resources