Assistant Insurance Client Manager

Join our team as an Assistant Insurance Client Manager! As a key member of our ESPI Programs Division, you will provide essential administrative support to our Client Managers, working in a fast-paced, deadline-driven environment. Our core values are: Owner mindset, Inspire trust, Think big, and Drive results.

Requirements

• Works with Client Managers in the ESPI Programs Division to efficiently and effectively service clients.
• Establishes and maintains high levels of trust and confidence with clients.
• Process Certificates of Insurance, endorsements, order loss runs and other items related to the servicing of client accounts in a timely and accurate manner.
• Inform and educate clients about policy coverage, changes, exclusions, and insurance coverage needs.
• Meet all quality and timeliness standards in the Agency Management System while properly documenting all activity.

Benefits

• Generous Paid Time off
• Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
• Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
• Generous employee referral bonus program of $1,500 per hired referral
• Employee recognition programs for demonstrating EPIC's values plus additional employee recognition awards and programs (and trips!)
• Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
• Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
• Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
• 401(k) matching
• Medical insurance
• Dental insurance
• Vision insurance
• Wellness & employee assistance programs