Implementation Specialist

At Epignosis, we build workplace learning software that enables more than 70,000 teams worldwide to offer training to millions of people. As an Implementation Specialist, you’ll join our Implementation team and play a pivotal role in helping customers set up their learning environments successfully.

Requirements

• Ability to work US time zone hours some days per week.
• Strong technical aptitude for working hands-on in SaaS platforms.
• Good understanding of learning design, training workflows, and course creation principles.
• Excellent problem-solving and creative, outside-the-box thinking.
• A customer-first, consultative mindset.
• Experience coordinating projects and managing multiple tasks simultaneously.
• Attention to detail, accuracy, and time-management skills.
• Strong communication and presentation skills.
• Experience collaborating across teams using modern tools (Salesforce, Asana, Zendesk, Gong) or willingness to learn.
• A proactive approach and eagerness to expand product knowledge continuously.

Benefits

• Competitive compensation packages
• Inclusive parental benefits
• Private health insurance plan
• Participation in our stock options plan
• Meal allowance
• Complimentary meals at the office
• Commuting benefits
• Access to a nutritionist
• Foreign language lessons
• Access to our in-house blood bank
• Professional development initiatives