Sr Collection Specialist

We're searching for a Collections Specialist—a meticulous, empathetic, and solution-oriented professional who understands the intricate balance between maintaining financial health and nurturing customer relationships.

Requirements

• Take the reins on collections activity, using your negotiation skills to encourage timely payments, all while preserving our valued customer relationships.
• Be the friendly voice that addresses customer inquiries, providing supportive solutions and advice, emphasizing our commitment to their success.
• Collaborate with our dedicated team to improve processes, showcasing our solution-oriented philosophy.
• Keep precise records of your interactions with customers and collections efforts, a testament to our commitment to detail.
• Regularly report on collections status and customer service metrics, supporting our culture of transparency and accountability.
• Stay up to date with relevant laws and regulations, reinforcing our promise to be a trustworthy financial partner.

Benefits

• Competitive Compensation Package
• Medical + Dental + Vision Coverage
• 401K + Company Match
• Life Insurance + Long Term Disability Coverage – 100% Company Paid
• Health Savings Account (HSA)
• Gym Reimbursement Program
• Tuition Reimbursement Program
• Wellness Check Program - Insurance Premium Discounts
• EAP Resources
• Paid Holidays
• Paid Time Off (PTO)