We're searching for a Collections Specialist—a meticulous, empathetic, and solution-oriented professional who understands the intricate balance between maintaining financial health and nurturing customer relationships.
Requirements
- Take the reins on collections activity, using your negotiation skills to encourage timely payments, all while preserving our valued customer relationships.
- Be the friendly voice that addresses customer inquiries, providing supportive solutions and advice, emphasizing our commitment to their success.
- Collaborate with our dedicated team to improve processes, showcasing our solution-oriented philosophy.
- Keep precise records of your interactions with customers and collections efforts, a testament to our commitment to detail.
- Regularly report on collections status and customer service metrics, supporting our culture of transparency and accountability.
- Stay up to date with relevant laws and regulations, reinforcing our promise to be a trustworthy financial partner.
Benefits
- Competitive Compensation Package
- Medical + Dental + Vision Coverage
- 401K + Company Match
- Life Insurance + Long Term Disability Coverage – 100% Company Paid
- Health Savings Account (HSA)
- Gym Reimbursement Program
- Tuition Reimbursement Program
- Wellness Check Program - Insurance Premium Discounts
- EAP Resources
- Paid Holidays
- Paid Time Off (PTO)