Pensions Administrator

EQ Retirement Solutions is looking for a Pensions Administrator to join their operations department. The role involves providing administration service to customers, maintaining up-to-date filing and records, and resolving customer enquiries.

Requirements

• Provide administration service to customers as per Service Level Agreement
• Maintenance of up-to-date filing and records for department
• Processing of a wide range of routine and non-routine documentation
• Resolves customer enquiries based on competent working knowledge of customer requirements
• Drafting of non-standard correspondence in response to customer enquiries
• Inputs customer details and accesses customer information
• Collates and analyses data and produces routine reports, schedules and summaries
• Identifies and implement process improvements in immediate area of work responsibility
• Carry out projects and ad-hoc activities as determined by the Team Manager

Benefits

• Save For Your Future - Equiniti Pension Plan
• Health and Wellbeing – Employee Assistance Programme
• Employee discounts
• Flexible Benefits
• Time Off
• Winning together – Equiniti ICON award vouchers
• Learning & Development – Investment in LinkedIn Learning