T3 Onboarding & Education Specialist

EquipmentShare is hiring a T3 Onboarding & Education Specialist to support our Corporate HQ in Columbia, MO. The role is responsible for designing, delivering, and maintaining effective training, onboarding, and implementation programs for internal teams and external customers of the T3 Fleet Management platform.

Requirements

• Develop and deliver engaging onboarding and training content
• Conduct live training sessions and build content that accommodates different learning styles and technical backgrounds
• Facilitate implementation for new customers
• Create, organize, and manage a comprehensive library of training resources
• Ensure training materials are regularly updated
• Collaborate with product, sales, and support teams
• Serve as a key point of contact for internal learners and external customers
• Gather feedback from trainees and customer-facing teams
• Track onboarding progress, training completion, and platform adoption metrics
• Promote a culture of continuous learning and enablement

Benefits

• Competitive compensation
• Full medical, dental, and vision coverage for full-time employees
• Generous PTO + paid holidays
• 401(k) + company match
• Gym membership stipend + wellness programs
• Company events, food truck nights, and monthly team dinners
• 16 hours of paid volunteer time per year
• Career advancement, leadership training, and professional development opportunities