T3 Technology Support Associate I

EquipmentShare is hiring a T3 Technology Support Associate I to support their T3 Office in Kansas City, KS. The role involves providing exceptional service and support to internal and external customers in a multi-channel environment.

Requirements

• High-school diploma at a minimum, Associates Degree or above is highly desired
• At least 3 years experience in a customer service role, preferably in a contact center or multi-channel communication environment
• Ability to read and comprehend basic/complex communication in written or verbal sources
• Ability to communicate effectively in English and in written or verbal form, using correct grammar, punctuation, spelling, and sentence structure

Benefits

• Competitive compensation
• Full medical, dental, and vision coverage for full-time employees
• Generous PTO + paid holidays
• 401(k) + company match
• Gym membership stipend + wellness programs
• Company events, food truck nights, and monthly team dinners
• 16 hours of paid volunteer time per year — give back to the community you call home
• Career advancement, leadership training, and professional development opportunities