Referral Coordinator

The Referral Coordinator is responsible for managing and processing patient referrals within the House Calls medical services framework, with a primary focus on the Consumer Directed Personal Assistance Program (CDPAP). This role ensures that all forms and documentation related to patient care and CDPAP services are accurately completed and submitted, facilitating smooth and efficient delivery of services.

Requirements

• High school diploma or equivalent; additional education or certification in healthcare administration or a related field is preferred.
• Experience planning, implementing and executing large scale projects
• Exceptional people management skills. Strong ability to motivate, guide and support team members to ensure project success and foster collaborative work environment
• Proficiency in project management software
• Strong problem-solving skills and attention to detail and ability to address/ resolve conflict / disagreements in a constructive manner.
• Ability to foster positive work environment that encourages collaboration, open & smooth communication
• Ability to be agile, pivot and make adjustments in a fast-paced environment
• Empathetic and patient-focused demeanor. Ability to handle multiple tasks and manage competing priorities. Team-oriented with a collaborative approach.