Operations Account Manager

Ethos is looking for an Operations Account Manager to manage back-office operations for strategic distribution partners. The role involves translating internal processes into clear external expectations, problem-solving operational challenges, and defining account management strategy.

Requirements

• Excellent internal and external communication skills
• Experience in external facing enterprise account management / onboarding / customer success roles
• Process oriented with strong attention to detail
• Desire to please customers and do whatever-it-takes approach to ensuring success
• Ability to work through ambiguity and in a hyper-growth sales environment

Benefits

• Medical, dental, and vision insurance
• 401(k) matching
• Stock options
• Flexible PTO
• Professional development opportunities