Customer Service Chat Representative
ETRAILERMissouri, United States
Posted February 10, 2026
36000 - 36000 USD
Full Time
About the Company
ETRAILER is the world’s leading online retailer of custom‑fit towing accessories, offering a comprehensive range of products—including trailer hitches for over 3,100 vehicles, performance chips, heavy‑duty towing supplies, bike racks, cargo carriers, and RV accessories. Since its founding in 1946 as a family business, the company has grown from a local service station to a regional destination, now serving customers across multiple states with a vast inventory and competitive pricing. Leveraging decades of industry experience and substantial buying power, ETRAILER delivers high‑quality parts and exceptional customer service at the lowest possible cost. Its distinctive combination of customization, scale, and affordability positions it as a trusted partner for vehicle owners seeking to enhance utility and enjoyment.
Job Description
Customer Service Chat Representative position at etrailer.com, guiding neighbors (customers) on their journeys and creating personalized experiences.
Requirements
- Serve neighbors via chat to assist with inquiries and provide personalized solutions.
- Establish lasting relationships with neighbors to offer thoughtful recommendations and guidance.
- Work with computers and tools to process orders, track neighbor details, and enhance the neighbor's experience.
Benefits
- Paid holidays
- Paid vacations
- 401k matching
- Medical
- Vision
- Dental
