Inside Sales Representative

Eurofins Scientific is seeking an Inside Sales Representative to support sales executives with quotations, orders, and CRM-related duties. The ideal candidate will have excellent organizational and interpersonal skills, with the ability to work well under pressure in a fast-paced environment.

Requirements

• Work with assigned sales executives providing support with quotations, orders and CRM related duties.
• Provide onsite support for all remote Sales Executives when needed.
• Follow up with customers and prospects on inquires and prepared proposals.
• Customer Service support including data entry, project set up, updating CRM, new vendor/accounts processing.
• Maintain & update Dynamics, CRM, Salesforce (OR OTHER) database.
• Add customer companies/contact’s information to database.
• Ensure that all information input during request for quote processing is accurate and all relevant fields are completed.
• Maintain relevant notes that pertain to a project or opportunity.
• Support project coordination team to maintain existing customer accounts to ensure customer satisfaction with prompt and courteous service.
• Follow up promptly on completed projects as requested by project coordinator to receive customer feedback and next opportunities.
• Provide feedback from customers to Sales Executives, Department Managers, and leadership team as needed.
• Outbound calling and emailing from data bases as directed by Sales Manager, re-engagement with passive accounts.
• Interdepartmental support of company sponsored events or miscellaneous administrative tasks.

Benefits

• Comprehensive medical coverage
• Dental and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays