IT Infrastructure Service Desk Engineer

Join our Service Desk team in India, where you'll be the first point of contact for IT support across Europe — and where your ambition can lead you to a leadership role. As a Service Desk Engineer, you'll support over 16.2 k+ users across 17 different IT user zones in Europe, ensuring smooth operations for our laboratories, offices, and VIP users.

Requirements

• Experience in a Service Desk or IT support role
• Strong troubleshooting skills, especially with Windows and M365
• Excellent communication skills in English
• A proactive, “can-do” attitude and the ability to thrive in a fast-paced environment

Benefits

• Work in a vibrant, multicultural team in India
• Be part of a company that values growth, learning, and internal mobility
• Gain exposure to a modern IT environment supporting critical business operations
• Clear path to leadership for ambitious professionals