Team Leader Customer Service

Eurofins Scientific is an international life sciences company providing analytical testing services to clients across multiple industries. The Team Leader Customer Service will answer customer inquiries, initiate lab cost estimations, and prepare quotations and order confirmations. The role will also involve maintaining ERP data, contributing to process improvements, and providing support to Sales, Marketing, and other teams.

Requirements

• Completed commercial apprenticeship 'Kaufmann / -Frau EFZ' or at least 3 years of experience in a similar position
• Minimum 3 years proven experience in a similar field
• Ability to communicate well with all organizational levels of our customers
• MS-Office skills and ERP skills
• Fluent English and German and French as an advantage
• Analytical, structured way of thinking and acting
• Social skills