Implementation Specialist
EverbridgeConnecticut, United States
Posted March 27, 2024
Full Time
About the Company
Everbridge is a global leader in Critical Event Management (CEM), offering solutions to help over 6,500 organizations worldwide enhance business resilience. Their High Velocity CEM™ platform leverages AI and automation for early detection, rapid response, and continuous improvement. Everbridge provides a range of services including critical communications, incident management, and risk intelligence, making them distinctive in their ability to minimize disruption and maintain operational control during complex threats.
Job Description
Everbridge is seeking a skilled Implementation Specialist to serve as the primary liaison with new clients, analyzing their needs and implementing Everbridge software products to meet those requirements. This is a remote position based in Hungary, working Monday to Friday 15:00 PM to 11:00 PM (CET). The role involves client setup, training, communication, and ongoing support.
Requirements
- Provide professional implementation and support services to clients.
- Perform new client setup and configuration.
- Effectively and efficiently train new clients.
- Provide support services, develop solutions, and educate clients.
- Review and understand client use cases.
- Act as the client’s technical advocate.
- Proactively communicate to clients.
Benefits
- Comprehensive healthcare coverage
- Life & Total Permanent Disability Insurance
